Refund and Returns Policy

Refund and Returns Policy 

Effective Date: 10/05/2024

At Grindee.com, we want every sports fan to be thrilled with their purchase. If you’re not completely satisfied, we’ve got you covered!

1. Returns

• Return Window: You can return items within 30 days of delivery.

• Condition of Items: Products must be unused, in the same condition as received, and in the original packaging.

• Non-Returnable Items: Custom or personalized items, gift cards, and final sale products are non-refundable unless defective or damaged.

2. Refunds

• Inspection & Approval: Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

• Refund Processing: Approved refunds will be processed to your original payment method within 7-10 business days.

• Partial Refunds: In certain cases (e.g., items not in original condition or returned beyond the 30-day window), partial refunds may be granted.

3. Exchanges

• Defective or Damaged Items: We replace items only if they are defective or damaged. Contact us with your order details and photos of the product, and we’ll help you get a replacement.

• Exchange Process: If you need a different size or style, simply return your item and place a new order.

4. Shipping Costs

• Return Shipping Fees: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item or defective product).

• Lost or Stolen Returns: We recommend using a trackable shipping service, as we can’t guarantee we’ll receive your returned item without proof of delivery.

5. How to Start a Return

Contact us at Grindeestore.com with your order number, reason for return, and any supporting photos (if applicable). Our support team will guide you through the return process.

6. Contact Us

Need assistance with a return or refund? Reach out — we’re happy to help!

Grindee.com
3630 Peppermill Ridge Dr, Chesterfield, MO 63005
Email: Grindeestore.com

We’re dedicated to ensuring you have the best experience while representing your favorite sports with pride! ⚽🏀⚾